OUR PROMISE

The Refund Policy

Most agencies bury this in fine print. We're putting it front and center.

"Most travel agencies bury their refund policy in fine print because they don't want you to read it. We're putting ours front and center because we're proud of it."

refund schedule

How refunds work

60+ days before travel

Full refund minus a flat $50 admin fee. Processed in 7 business days.

30–59 days before travel

75% refund. Processed in 7 business days.

15–29 days before travel

50% refund. Processed in 7 business days.

0–14 days before travel

Full travel credit valid for 12 months. No cash refund.

Force Majeure
War, natural disaster, airline cancellation

Full refund or credit within 14 business days. No questions asked.

Airline delays on refunds

We notify you within 48 hours and update you every 5 business days until it's resolved.

Questions About Our Policy?

Ask us directly — we're happy to walk through it before you book.